Personal Development Skills Training - Listening Skills
| Training style | Day training using : | Formal training Practical exercises Discussion |
|---|---|---|
| Delegates | Groups of up to 8 or 1:1 | |
| Venue | Your offices | |
| Course language | English (or another language of your choice) | |
| Course content | Listening or hearing? | Paying attention - and showing it Planning your listening Conversation analysis Information gathering questions Closed questions Summarising |
| Body language : | Yours The other side's Reading the non-verbal signals |
|
| Responding to questions : | When to do it How to do it Dealing with difficult questions without stalling the meeting Dealing with loaded questions |
|
| International differences : | How different nations respond Listening from 'the other side' Remembering the rules |
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o t h e r l i n k s :
» Personal Development Skills Training
» . . . Presentation Skills
» . . . Telephone Techniques
» . . . English for Business Writers
» . . . Meeting Skills
» . . . Time Management
» . . . Assertiveness
» . . . Creative Thinking
» . . . Listening Skills
» . . . Special Courses